Frequently Asked Questions
If you still need help, contact us directly — we're available 24/7.
Orders are typically delivered within 2 to 10 minutes. There may be slight delays between 5–7 PM.
Orders are typically delivered within 2 to 10 minutes. There may be slight delays between 5–7 PM.
Orders are typically delivered within 2 to 10 minutes. There may be slight delays between 5–7 PM.
Payments via bKash, Nagad, Rocket, and your TopUpBD wallet are accepted.
Payments via bKash, Nagad, Rocket, and your TopUpBD wallet are accepted.
Payments via bKash, Nagad, Rocket, and your TopUpBD wallet are accepted.
If a top-up is sent to the wrong ID, it cannot be reversed. Please double-check the ID before ordering.
If a top-up is sent to the wrong ID, it cannot be reversed. Please double-check the ID before ordering.
If a top-up is sent to the wrong ID, it cannot be reversed. Please double-check the ID before ordering.
If delivery fails, you will receive a 100% refund to your wallet. Refunds to bKash/Nagad incur a 5% service fee.
If delivery fails, you will receive a 100% refund to your wallet. Refunds to bKash/Nagad incur a 5% service fee.
If delivery fails, you will receive a 100% refund to your wallet. Refunds to bKash/Nagad incur a 5% service fee.
Earn 3% commission on each referral order. Withdrawals available from 1,000 BDT.
Earn 3% commission on each referral order. Withdrawals available from 1,000 BDT.
Earn 3% commission on each referral order. Withdrawals available from 1,000 BDT.
Log in, go to Wallet > Add Funds, enter the amount, send payment via bKash/Nagad and provide the Transaction ID. Admin will verify and add the balance.
Log in, go to Wallet > Add Funds, enter the amount, send payment via bKash/Nagad and provide the Transaction ID. Admin will verify and add the balance.
Log in, go to Wallet > Add Funds, enter the amount, send payment via bKash/Nagad and provide the Transaction ID. Admin will verify and add the balance.
Can't find an answer?
Send us a message and we will reply within 5 minutes.